3. The RMA is committed to safeguarding your personal information. Your personal data is protected by UK legislation, specifically the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) 2003 and the General Data Protection Regulation (2018). We aim to exceed our legal obligations by following best practice and reviewing our procedures regularly.
5. The RMA is a company limited by guarantee registered in England and Wales (number 1168387) at Normandy Building, HMS Excellent, Whale Island, Portsmouth, PO2 8ER. It was established in 1946 and its principal purposes today remain largely the same as then, being enshrined In the Association’s Bye-Laws in these words:
“To promote the efficiency of the Corps, including those who have served with the Corps from other Services, and to promote and preserve its ethos, traditions and esprit de corps amongst serving and former members of the Royal Marines… To provide, either directly or through appropriate agencies, relief from conditions of poverty, need, hardship and distress, to all serving or former members of the Corps, their families and dependents”.
6. When you contact the RMA to make a donation, sign up to any activities or online content, such as newsletters, or you telephone, email, write to or engage with us via social media channels, we may receive and retain personal information about you. This can consist of basic information such as your name, email address, postal address, telephone or mobile number, or more detailed information such as preferences and interests and information relevant for membership eligibility. In addition, we may retain such information to enable grant giving, and bank account details to process donations and membership subscriptions; as well as your status as a tax payer for Gift Aid claims.
7. By submitting your details, you enable the RMA to provide you with the services, information, activities or online content you select.
8. We do not usually collect "sensitive personal data" about our supporters, e.g. health status, unless there is a clear reason for doing so - such as welfare support, participation in a membership event or similar fundraising effort or where we need this data to ensure that we provide appropriate facilities or support to enable you to participate in an event. Clear notices will be provided on applications for such events so that what information we need and why we need it is evident. If you are simply browsing our website as an anonymous visitor, the RMA may still collect certain information from you, such as your IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet).
10. The RMA collects and processes personal information for the purposes of administration, membership analysis and to keep members informed about their membership e.g. their subscription, welfare activities, socials and events, membership offers, fallen comrades, Corps news, career/employment opportunities etc.
The RMA will use your personal information for a number of purposes including the following:
11. The RMA will only contact you for marketing purposes where you have provided us with freely given consent to do so. You may provide that consent in various ways including through online or paper forms, responding to advertisements (where consent statements are clearly visible) or face-to-face though engagement with our Central Office staff.
12. Please see paragraph 22 below for information on how to change your communication preferences, including opting out of future marketing communications.
13. We will only use your information within the RMA for the purposes for which it was obtained. The RMA will not, under any circumstances, share or sell your personal data with any third party for marketing purposes and you will not receive offers from other companies or organisations as a result of giving your details to us.
14. We may need to share your information with "data processors" such as our service providers, associated organisations and agents who help us to prepare and send the materials relating to our activities. These "data processors" will only act under our instruction and we will not allow these organisations to use your data for their own purposes and will take care to ensure that they keep your data secure.
15. We will also comply with legal requests where disclosure is required or permitted by law (for example to government bodies for tax purposes or law enforcement agencies for the prevention and detection of crime, subject to such bodies providing us with a relevant request in writing).
16. If you post or send offensive, inappropriate or objectionable content to or anywhere on the RMA website or social media, or otherwise engage in any disruptive behaviour on any RMA service, we may use your personal information to stop such behaviour.
17. Where the RMA reasonably believes that you are or may be in breach of any of the laws of England and Wales (or the law of Scotland if you live there) (e.g. because content you have posted may be defamatory), we may use your personal information to inform relevant third parties such as your employer, internet provider or law enforcement agencies about the content and your behaviour.
18. We will hold your personal information on our systems for as long as is necessary for the relevant activity. The RMA holds records of all deceased members and those who, for a variety of reasons no longer subscribe to the RMA. The reasons for doing this are as follows:
19. If you request that we stop sending you marketing or other materials we will keep a record of your contact details and appropriate information to enable us to comply with your request not to be contacted by us.
20. Legacy income is another income stream of the charity. We may keep data you provide to us indefinitely, to carry out legacy administration and communicate effectively with the families of people leaving us legacies. This also enables us to identify and analyse the source of legacy income we receive.
21. Where you contribute material to us, e.g. user generated content or in response to a particular activity we will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted unless otherwise stated at the point of generation.
22. The accuracy of your information is of paramount importance to us. We want to ensure that we are able to communicate with you in ways that you are happy with, and to provide you with information that is of interest. If you wish to change how we communicate with you, or update the information we hold, you can do so by:
23. You may also opt out of marketing emails at any time by clicking the unsubscribe link in any marketing email from the RMA or by updating your preferences in your online account.
24. Under the Data Protection Act and General Data Protection Regulation, you have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. (We charge £10 for information requests and require you to prove your identity with two pieces of approved identification).
26. Cookies are small text files on your device. They are made by your web-browser when you visit a website. Every time you go back to that website, your browser will send the cookie file back to the website's server. These cookies allow us to distinguish you, anonymously, from other users of the website which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
27. Cookies do several different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. They can also help to ensure that advertisements you see online are more relevant to you and your interests.
28. You can find more information about cookies, including how to delete them, at: www.allaboutcookies.org and www.youronlinechoices.eu. For a video about cookies visit http://www.google.co.uk/goodtoknow/data-on-the-web/cookies.
30. Cookies also help us identify which bits of our website people are using, and help us develop those sections of the website to improve the user experience.
31. Information supplied in cookies also allows us to measure the effectiveness of online marketing campaigns for the RMA. This enables us to ensure any money we spend on digital marketing gives us a good return on investment.